Special Assets Officer

Job Summary

Managing delinquent real estate loan accounts, the full-time Special Assets Officer will minimize loan losses and risks while ensuring optimal outcomes for both the organization and its members through effective collection and recovery strategies.

Key responsibilities

• Manage specialty collection portfolios by contacting members, addressing delinquencies, and coordinating recovery actions
• Recommend loss mitigation strategies by evaluating risk and assessing account information for appropriate recovery actions
• Support legal recovery efforts by collaborating with attorneys and vendors for timely referrals related to bankruptcies, foreclosures, and repossessions

Required qualifications

• High school diploma or equivalent required
• Minimum three years' experience in real estate and/or consumer collections or relevant experience in a financial institution
• Consumer Credit Counselling Certificate preferred
• Proficient knowledge of MS Office programs including Outlook, Word, Excel, and Teams
• Previous experience with PACER, COVIUS, FREDDIE MAC SERVICING, and Temenos is desired