Staff Solutions Architect
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Job Summary
Owning the technical success of Engine's Omni partners, the remote Staff Solutions Architect will manage multiple concurrent integrations, guide partners through implementation processes, and ensure the health of live integrations while refining enablement materials.
Key responsibilities
- Join discovery calls to help partners choose the appropriate integration path and provide technical responses to pre-sales API questionnaires
- Lead partner implementations from kickoff to go-live, serving as the primary technical contact for partner teams
- Debug integration issues independently and maintain visibility on implementation progress while escalating risks as needed
Required qualifications
- 5+ years in Solutions Architecture, Solutions Engineering, Technical Account Management, or Implementation Engineering for API-based products
- Fluency with REST or gRPC integrations, including the ability to read API documentation and diagnose requests
- Working knowledge of at least one programming language for building sample apps and scripts
- Hands-on experience with observability tools like Datadog, including dashboard creation and log investigation
- A proven track record of leading technical integrations with enterprise partners or customers
Complete Job Description
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