Staff Solutions Engineer
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Job Summary
To support innovative enterprises in architecting secure and scalable API ecosystems, the full-time remote Staff Solutions Engineer will act as a trusted technical advisor, conducting discovery conversations, supporting POCs, and ensuring customer satisfaction across assigned accounts.
Key responsibilities
- Support field sales by helping customers understand the value of the Kong API and AI connectivity platform
- Conduct discovery conversations to map customer requirements to Kong solutions and own technical validation during POCs
- Deliver demonstrations of Kong's API & AI governance capabilities and run Technical Feasibility Workshops to validate Kong's fit for modern architectures
Required qualifications
- 7+ years of software engineering and/or solutions engineering experience at a SaaS, open source, or enterprise software company
- Proven track record of owning complex, enterprise-level deals with multiple technical and executive stakeholders
- Experience with Docker, Kubernetes, and cloud-native platforms
- Hands-on experience with AI-assisted development tooling such as Claude Code or GitHub Copilot
- Working knowledge of AI/LLM architectures, including model routing and prompt governance
Complete Job Description
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