Staff Strategic Operations Manager

Job Summary

Owning the entire program for the Go-to-Market (GTM) Engine, the full-time Staff Strategic Operations Program Manager will build and manage integrated plans across multiple teams, drive decision-making through ambiguity, and design operational systems to enhance collaboration in a remote or onsite environment.

Key responsibilities

• Build and run the integrated plan for the GTM Engine, managing milestones, dependencies, and team handoffs
• Drive decisions by clarifying ownership and facilitating productive conflict to reach conclusions
• Design planning cycles and create dashboards to ensure clear communication and efficient workflow across teams

Required qualifications

• 7+ years of experience running cross-functional programs, preferably in B2B SaaS or fintech
• Fluency in GTM systems, with hands-on experience in CRM, lifecycle, CDP, or attribution stacks
• Structured thinking ability to synthesize complex inputs into coherent action plans
• Demonstrated bias to action, proactively addressing ambiguity and driving tasks forward
• Experience with AI tools and automation to enhance workflow efficiency