State Licensed ARS Team Lead

Job Summary

To support a remote team, the full-time State Licensed ARS Team Lead will mentor Account Resolution Specialists, manage a portfolio of accounts, and ensure accurate claim submission and payment while overseeing day-to-day operations and serving as the first point of escalation for complex cases.

Key responsibilities

• Mentor assigned Account Resolution Specialists, providing feedback to enhance productivity and effectiveness
• Serve as the first point of escalation for difficult or unresolved accounts while assisting in daily work assignments
• Review and resolve claim errors and denials, ensuring compliance with payer guidelines and minimizing claim returns

Required qualifications

• High school diploma or equivalent required; Associate degree preferred
• CRCR certification or completion of certification required within 90 days of hire
• Minimum 3 years of experience in securing medical claim payments and managing claim follow-up
• Prior mentoring experience
• Experience using EMR systems such as Meditech, Epic, or similar platforms