State Licensed Client Coordinator

Job Summary

Serving as a key point of contact for clients, the full-time State Licensed Client Coordinator will provide administrative support to Client Managers, respond to client inquiries, facilitate resolutions, and may engage in client-facing activities such as presentations and meetings, all while working remotely.

Key responsibilities

• Assist Client Managers in retaining business by providing necessary administrative support and responding to client questions
• Run client-specific reports and collaborate with various departments to address client concerns promptly
• Participate in client-facing responsibilities, including employee meetings, benefit fairs, and quarterly renewal meetings

Required qualifications

• High school diploma or GED equivalent required
• Minimum of 3 years of experience in a Third-Party Admin or health insurance environment
• Experience in client-facing roles and with outside vendors
• Knowledge of benefit-related federal laws such as ERISA, COBRA, HIPAA, and PPACA
• State insurance license preferred