State Licensed Client Services Associate
Job Summary
To support the Customer Care Center, the full-time remote State Licensed Client Services Associate will manage client accounts, handle inquiries, and coordinate service for new and existing clients while ensuring adherence to service standards and best practices.
Key responsibilities
- Independently service client accounts using carrier websites and online rating systems
- Provide technical expertise in account development and problem-solving for client needs
- Submit requests to carriers and follow up to ensure timely receipt of quotes and policies
Required qualifications
- 2-5 years of experience in Personal Lines Property & Casualty Insurance
- State Property & Casualty insurance license or willingness to obtain one
- High school diploma required; college degree preferred
- Industry designations such as ARM, CIC, or CPCU are a plus
- Familiarity with Sagitta/WorkSmart is preferred but not required
Complete Job Description
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