State Licensed Insurance Director
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Job Summary
To build and lead a specialized team dedicated to employee benefits administration, the remote State Licensed Insurance Director will oversee client accounts, develop processes for benefits support, and ensure excellent client satisfaction in a full-time capacity.
Key responsibilities
- Set the vision and strategic plan for the Benefits Support Team to enhance the client benefits experience
- Develop scalable processes to ensure timely responses to client inquiries regarding benefits enrollment and policy changes
- Act as a liaison between the Benefits Support team, internal departments, and external insurance partners
Required qualifications
- 6-10+ years of experience in customer success, account management, or consulting within the Employee Benefits industry
- Life and Health License required
- Proven leadership experience in building teams and managing high-value portfolios
- Experience with Benefits Administration systems strongly preferred
- Bachelor's degree preferred
Complete Job Description
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