State Licensed Player Development Manager
Job Summary
Leading a high-performing VIP team, the full-time Assistant Manager of Player Development will manage VIP Hosts, drive key sales metrics, and enhance customer relations while working remotely.
Key responsibilities
- Drive key VIP sales metrics to boost customer engagement and revenue while maintaining relationships with existing customers
- Contribute to process and compliance initiatives to improve operations and team performance through coaching
- Collaborate with Analytics teams to monitor reinvestment programs, including comps and reward incentives
Required qualifications
- Bachelor's degree in a related field or 4 years of relevant experience in Marketing and Sales focused on relationship building
- Minimum of 1 year of experience managing a sales team with effective communication and coaching skills
- Passion for enhancing player experience and promoting a positive team environment
- Proven success in implementing strategies that improve operational efficiency and increase revenues
- Ability to obtain and maintain required State Gaming Licenses
Complete Job Description
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