Strategic Account Advisor
Job Summary
Serving as the primary relationship manager, the full-time Strategic Account Advisor will cultivate positive client relationships, provide strategic consultative services to enhance IT experiences, and collaborate with technical teams to optimize service delivery.
Key responsibilities
- Foster positive and trusting relationships with clients while serving as their primary contact
- Conduct Strategic Business Reviews to develop and update technology strategies and service delivery metrics
- Collaborate with technical teams to analyze client solutions and recommend operational adjustments
Required qualifications
- 3-4 years of experience in customer success or account management, preferably in an IT/MSP environment
- Ability to identify cross-sell and upsell opportunities effectively
- Strong understanding of computer hardware, software, and common network concepts
- Willingness to learn recent technologies and concepts related to the role
- Proven ability to perform in a fast-paced environment and manage multiple tasks
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 38,620 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
