Strategic Account Manager
Job Summary
Leading complex workforce technology implementations, the full-time Strategic Account Manager will serve as a trusted advisor to senior leaders across various sectors, guiding them in strategy development, platform design, and ongoing account management, all within a remote work environment.
Key responsibilities
- Lead end-to-end implementation of complex workforce technology solutions, including strategy development and risk management
- Build trusted relationships with executive stakeholders and facilitate strategic planning sessions and implementation workshops
- Collaborate with Product and Engineering teams to clarify customer needs and communicate technical concepts effectively
Required qualifications
- Significant experience in strategic customer success, management consulting, or workforce development
- Strong project and program management skills, capable of managing multiple work-streams and stakeholders
- Proven ability to advise and present to senior executives and high-level stakeholders
- Experience in leading complex, multi-stakeholder technology implementations or transformation initiatives
- Ability to quickly learn new policies, programs, and technical concepts relevant to workforce systems
Complete Job Description
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