Strategic Account Manager
Job Summary
To support a growing portfolio of service-based businesses, the remote Strategic Account Manager will be responsible for managing client relationships, driving product adoption, and ensuring customer satisfaction.
Key responsibilities
- Manage and nurture relationships with key accounts to drive product usage and customer retention
- Conduct regular business reviews and provide insights to clients to enhance their experience and outcomes
- Collaborate with internal teams to address client needs and feedback, ensuring alignment with company values
Required qualifications
- Proven experience in account management or a similar role within the fintech or service industry
- Strong understanding of consumer lending products and market dynamics
- Ability to analyze data and provide actionable insights to clients
- Demonstrated success in driving customer satisfaction and engagement
- Experience working in a fast-paced startup environment is preferred
Complete Job Description
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