Strategic Account Manager
Job Summary
Managing the entire customer lifecycle, the full-time Strategic Account Manager will develop and maintain relationships with strategic accounts, guiding clients from opportunity to successful closure while working remotely.
Key responsibilities
- Oversee customer lifecycle management, including onboarding, renewals, and account expansion
- Identify and close revenue opportunities within assigned accounts, managing the sales pipeline effectively
- Direct pilot cycles to ensure successful implementation and scaling across client portfolios
Required qualifications
- Significant prior experience in a client-facing or account management role with a proven track record
- Proficiency in Salesforce or similar CRM, support platforms, and Google Suite
- Experience in SaaS, multifamily real estate, HOA, or PropTech sectors
- Bachelor's degree or higher preferred
- 1-3 years of experience in a Customer Success role is a plus
Complete Job Description
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