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Strategic Client Programs Specialist

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Location: Remote
Compensation: Salary
Reviewed: Tue, Nov 03, 2026
This job expires in: 30 days

Job Summary

To support strategic clients, the full-time Strategic Client Programs Specialist will manage post-sales program leadership, aligning client goals with cross-functional execution while working remotely.

Key responsibilities
  • Develop and maintain integrated program plans covering strategic initiatives and operational priorities
  • Serve as the program-level counterpart to clients, coordinating discussions and managing governance meetings
  • Track progress against client outcomes and facilitate discussions to optimize value realization from Lyric capabilities
Required qualifications
  • Minimum of seven (7) years of experience in program management, client success, or a related field
  • Experience managing detailed plans for large, cross-functional, client-facing initiatives
  • Proven ability to work with executive stakeholders and client leadership teams
  • Demonstrated leadership through influence and accountability without direct reporting authority
  • Experience connecting implementation and ongoing operations to client outcomes

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