Strategic Collections Associate

Job Summary

Responsible for managing assigned accounts receivable portfolios, the full-time Strategic Collections Associate will analyze account statuses, communicate with customers regarding invoice payments, and ensure timely collections in a hybrid work environment.

Key responsibilities:

• Communicates with customers to follow up on invoice payments and resolve discrepancies
• Reviews and prioritizes open accounts receivable to maximize cash collections
• Collaborates with Sales, Operations, and Finance departments to address billing and credit issues

Required qualifications:

• High School Diploma or equivalent required; Associate's Degree or above preferred
• One year of credit and/or collections experience preferred
• Advanced skills in Microsoft Office Suite, particularly Word and Excel
• Knowledge of Oracle and foreign currency exchange values preferred
• Ability to manage a portfolio significantly larger than a Local Collector position