Strategic Customer Experience Advisor

Job Summary

To support a new enterprise initiative, the part-time Strategic Customer Experience Advisor will build relationships with C-level leaders in professional services, facilitate discussions on client experience, and represent the organization at industry events, all while working remotely.

Key responsibilities

• Build and nurture a community of C-level and principal leaders focused on client experience in professional services
• Set up meetings with C-level and principal contacts at targeted accounts provided by the organization
• Represent the organization at industry conferences as a speaker or panelist and host roundtable discussions

Required qualifications

• Former C-level executive or principal at a professional services firm in architecture, engineering, construction, or accounting
• Established relationships with industry peers and associations
• Experience speaking at industry conferences or events
• Strong enthusiasm for client experience as a practice differentiator
• Ability to operate independently with minimal oversight