Strategic Operations Lead

Job Summary

Leading complex, high-impact strategic projects, the full-time Strategic Operations Lead will manage operational transformations and technology-enabled initiatives across multiple business lines in a remote environment.

Key responsibilities

• Lead complex projects from definition through implementation, ensuring alignment with business objectives and governance
• Analyze workflows and identify opportunities for process improvement, standardization, and automation across teams
• Establish partnerships with cross-functional stakeholders to drive decisions and resolve conflicts related to project priorities

Required qualifications

• Bachelor's degree in Business Administration, Operations, Project Management, or a related field, or equivalent experience
• Typically 6+ years of experience in project management, business operations, or process improvement
• Demonstrated ability to lead complex, cross-functional projects and manage significant risks and dependencies
• PMP, Lean, Six Sigma, or comparable certification in project/process improvement
• Experience with project management tools such as Jira, Salesforce, or Power BI