Strategic Operations Senior Director

Job Summary

To bridge the Slack Center of Excellence and Salesforce's core operational teams, the full-time remote Strategic Operations Senior Director will manage cross-functional policy influence, advocate for go-to-market strategies, and drive alignment on deal structures and compensation frameworks.

Key Responsibilities

• Serve as the primary liaison between the Slack COE/ELT and central operational teams, ensuring Slack's interests are represented in policy decisions
• Influence operational policies and advocate for strategies that enhance growth and reduce seller friction
• Identify and resolve gaps in policy or processes that hinder Slack's business operations

Required Qualifications

• Deep understanding of Salesforce's internal operating model across Sales Operations, Global Incentive Compensation, and Deal Desk
• Proven track record of influencing at the executive level without direct authority
• Experience in sales strategy, go-to-market operations, or a senior field-facing role within Slack or Salesforce
• Strong ability to communicate effectively between strategic vision and operational details
• Comfortable working in a matrixed organization, representing Slack leadership credibly