Student Accounts Specialist

Job Summary

Providing customer service and support remotely, the full-time Student Accounts Specialist will manage student tuition accounts, process payments and refunds, and facilitate billing arrangements while ensuring accurate account information and communication with students and university personnel.

Key responsibilities

• Manage all aspects of student tuition accounts, including billing, payments, and financial aid impact
• Accurately process tuition payments, refunds, and daily bank deposits while overseeing internal payment plans
• Review student accounts for accuracy and resolve discrepancies or disputes through effective communication

Required qualifications

• Associate's degree in business administration, accounting, or a closely related field, or equivalent education and experience
• Three years of experience in accounts receivable, banking, customer service, or accounting
• Experience handling checks and wires is preferred
• Familiarity with Ellucian Colleague is preferred