Student Assistant
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Job Summary
Providing entry-level operational and data support, the full-time GEMS/MARS Student Assistant will assist internal and external users with system access, troubleshooting, and data validation for the Michigan Department of Education's GEMS/MARS system in a hybrid work environment.
Key responsibilities
- Assist users with system access and troubleshoot issues related to the GEMS/MARS system
- Support data validation, reporting, and structured query development tasks under supervision
- Guide users through system workflows and assist with basic configuration support tasks
Required qualifications
- Currently enrolled in high school, vocational, technical school, or a post-secondary educational institution
- Experience in customer service, help desk, or user support roles
- Familiarity with spreadsheets, data entry, and web-based systems
- Ability to communicate technical instructions clearly to users
- Organizational skills to manage multiple tasks and deadlines effectively
Complete Job Description
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