Student Outreach Specialist
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
Managing inbound and outbound communications, the full-time Student Outreach Specialist will assist students and alumni by providing timely support through calls, chats, and texts while ensuring compliance with policies in a 100% remote environment.
Key responsibilities
- Manage customer interactions via calls, chats, and texts, meeting productivity goals
- Document and update customer information in the CRM system while following escalation procedures
- Apply training materials effectively and share knowledge with team members to meet performance metrics
Required qualifications
- High school diploma or equivalent
- Ability to establish rapport and communicate effectively with customers
- Self-starter with strong internal motivation and multitasking abilities
- Experience navigating various technical devices and troubleshooting common computer issues
- Passion for helping others and a commitment to meeting compliance standards
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 38,071 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
