Supervisor Patient Solutions

Job Summary

A company is looking for a Supervisor, Patient Solutions.

Key Responsibilities:

• Provide oversight and support to Team Lead(s) and Representatives for client performance
• Act as a point of escalation and knowledge source for team and client success
• Supervise a fast-paced call center team, handling high call volumes and ensuring client objectives are met

Required Qualifications:

• Prior experience in a Team Lead or Supervisor role in a healthcare revenue cycle call center
• Experience working with EMR systems such as EPIC, Meditech, or Cerner
• Demonstrated ability to train and mentor teams to achieve client objectives
• Experience in creating and maintaining effective communication within a virtual team
• Education or training relevant to the healthcare industry