Support Content Specialist
Location: Remote
Compensation: Salary
Reviewed: Fri, Apr 11, 2025
This job expires in: 16 days
Job Summary
A company is looking for a Support Content Specialist (Remote).
Key Responsibilities
- Create clear, accurate, and engaging content for internal knowledge bases and client-facing resources
- Collaborate cross-functionally to support product launches and process changes
- Optimize existing content and ensure it evolves with the organization
Required Qualifications
- 2+ years of experience in content creation, technical writing, or managing knowledge bases
- Experience working with customer support teams
- Proven ability to simplify complex topics into understandable documentation
- 1+ years of experience in a fast-paced environment (e.g., SaaS or startup)
- Proficiency in time management and prioritizing tasks
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