Support Content Specialist

Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Fri, Apr 11, 2025
Content Creation Technical Writing Knowledge Bases Writing

Job Summary

A company is looking for a Support Content Specialist (Remote).

Key Responsibilities
  • Create clear, accurate, and engaging content for internal knowledge bases and client-facing resources
  • Collaborate cross-functionally to support product launches and process changes
  • Optimize existing content and ensure it evolves with the organization
Required Qualifications
  • 2+ years of experience in content creation, technical writing, or managing knowledge bases
  • Experience working with customer support teams
  • Proven ability to simplify complex topics into understandable documentation
  • 1+ years of experience in a fast-paced environment (e.g., SaaS or startup)
  • Proficiency in time management and prioritizing tasks
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