Support Coordinator Supervisor
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Job Summary
Leading a team of four Support Coordinators, the full-time Supervisor, Planning & Broadcast Support will manage daily operational support for promotions and live shows while ensuring effective communication across various departments in a fully remote role for residents of PA, NJ, or DE.
Key responsibilities
- Lead, coach, and develop Support Coordinators, coordinating schedules to ensure consistent work quality
- Oversee the setup and execution of companywide promotions and daily activities affecting live shows and .com promotions
- Serve as the primary contact for Planning and Broadcasting support requests, coordinating with internal teams and vendors for timely issue resolution
Required qualifications
- Preferred experience in planning, merchandising, or broadcasting, along with a bachelor's degree
- Experience in leading, coaching, or coordinating the work of others
- Ability to prioritize multiple requests and manage escalations effectively
- Strong relationship-building skills across various levels and functions
Complete Job Description
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