Support Engineer
Job Summary
Seeking a self-motivated Support Engineer for a remote, full-time role, who will provide advanced technical support, troubleshoot complex issues, and optimize SQL queries for enterprise document imaging and workflow systems.
Key responsibilities
- Provide Tier 2 and Tier 3 technical support for enterprise document imaging and workflow systems
- Troubleshoot complex production issues and design workflow automation to enhance operational efficiency
- Create and optimize SQL queries, views, and reports while collaborating with development teams to resolve product issues
Required qualifications
- 5+ years of experience supporting enterprise business applications
- Strong experience with Microsoft SQL Server, including writing SQL queries and stored procedures
- Experience troubleshooting networking, SFTP, and file transfer issues
- Ability to manage multiple priorities with minimal supervision
- Proficient in communicating technical concepts to non-technical users
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 38,646 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
