Support Engineer
Job Summary
Working remotely on a night shift basis, the Support Engineer will collaborate with teams to design, build, deploy, and monitor services while focusing on process improvement through automation and proactive system monitoring.
Key responsibilities
- Collaborate with teams to design, build, deploy, and monitor new and existing services
- Identify and improve processes through automation and maintain observability and logging for services
- Mitigate production issues quickly and conduct root cause analysis to prevent future incidents
Required qualifications
- University degree in Computer Engineering, Computer Science, Information Systems, or related fields
- Hands-on experience with CI/CD tools such as Azure DevOps and ArgoCD
- Familiarity with SRE and Support Engineering methodologies
- Experience with technologies including Kubernetes, Docker, Azure, and programming languages like Java and Python
- Proficiency in monitoring tools such as New Relic, DataDog, and Grafana
Complete Job Description
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