Support Specialist with Series 7 License
Job Summary
As a fully remote Support Specialist with a Series 7 License, the candidate will effectively resolve customer inquiries, become an expert in Brex's products, and collaborate with internal teams to enhance customer satisfaction and product improvements.
Key responsibilities
- Resolve customer inquiries promptly and thoughtfully via email, phone, and chat
- Become an expert in Brex's suite of products to address complex customer issues
- Provide feedback on customer trends and contribute to team knowledge sharing and success
Required qualifications
- Located within the greater Salt Lake City area
- Flexibility to work within the Support team's operational hours (5am - 8pm PT)
- Currently hold or have recently held a Series 7 and/or 63 securities license
- Passionate about customer support and its role in a customer-centric team
- Experience in a customer-facing role, ideally in a support function
Complete Job Description
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