Surgery Special Unit Coordinator

Job Summary

To support the Spine-Neurological Institute, the full-time Surgery Special Unit Coordinator will manage outpatient appointments, testing procedures, and inpatient needs while serving as a key contact for patients and providers during standard business hours, Monday through Friday.

Key responsibilities

• Coordinate scheduling of procedures, admissions, and appointments while ensuring accurate patient demographic and physician information
• Triage appointments based on diagnosis and patient preferences, and communicate detailed instructions to patients and their families
• Act as a liaison with the admitting office and provide support to department personnel regarding daily activities

Required qualifications

• High School Diploma or GED
• 2 years of related experience in medical terminology, patient registration, billing, or scheduling, or 3 years of customer service experience
• Working knowledge of computerized appointment/scheduling systems and patient billing
• Knowledge of Microsoft Word and Excel applications
• Proficiency in using personal computers and general office software