Systems Administrator

Job Summary

To support a growing IT service delivery team, the full-time Systems Administrator will manage and support desktop, server, networking, virtualization, Microsoft 365, and cloud infrastructure environments while ensuring security best practices, with responsibilities that may include remote, onsite, or client site work.

Key responsibilities:

• Manage ticket assignments, troubleshoot, and resolve advanced technical issues efficiently while serving as the primary escalation resource for the Systems Technician team
• Administer and support client infrastructure environments, including servers, workstations, and cloud technologies, while providing exceptional customer service
• Mentor Systems Technicians, assist in onboarding and training, and contribute to the development of documentation and operational best practices

Required qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field preferred, or equivalent experience
• 3-5 years of experience supporting infrastructure, end-user technologies, networking, virtualization, Microsoft 365, and cloud platforms
• At least one intermediate certification preferred, such as CompTIA Network+, CompTIA Security+, or Azure certifications
• Strong Microsoft 365 administration experience, including Exchange Online, SharePoint, and Teams
• Experience with firewall administration and networking concepts including DNS, DHCP, VPN, and VLANs