Systems Administrator

Job Summary

To support a growing IT environment, the full-time Systems Administrator will administer and support desktop, server, networking, virtualization, Microsoft 365, and cloud infrastructure while providing advanced technical support and exceptional customer service, with flexibility to work remotely or onsite as needed.

Key responsibilities:

• Manage and resolve complex technical issues as the primary escalation point for Systems Technicians, ensuring minimal disruption to client operations
• Administer and support client infrastructure environments, including servers, workstations, and cloud technologies, while adhering to security best practices
• Mentor and provide technical guidance to junior team members, contributing to training materials and enhancing team capabilities

Required qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field preferred, or equivalent experience
• 3-5 years of experience in supporting infrastructure, end-user technologies, and cloud platforms
• Strong Microsoft 365 administration experience, including Exchange Online and Teams
• Intermediate certification preferred, such as CompTIA Network+ or AZ-104
• Experience within a Managed Services Provider (MSP) or multi-client IT environment is preferred