Systems Administrator

Job Summary

To support a growing IT service delivery team, the full-time Systems Administrator will administer and support desktop, server, networking, virtualization, Microsoft 365, and cloud infrastructure environments, while maintaining security best practices and providing advanced technical support both onsite and remotely.

Key responsibilities:

• Manage and resolve complex technical issues as the primary escalation point for the Systems Technician team, ensuring minimal disruption to client operations
• Provide advanced support for client infrastructure, including Microsoft 365 administration, networking, and cloud technologies, while adhering to industry best practices
• Mentor and train junior technical staff, contributing to team development and knowledge sharing through documentation and training materials

Required qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field preferred, or equivalent experience
• 3-5 years of experience in supporting infrastructure, end-user technologies, networking, and cloud platforms
• Strong Microsoft 365 administration experience, including Exchange Online and related services
• At least one intermediate certification preferred, such as CompTIA Security+, CCNA, or Azure certifications
• Experience in a Managed Services Provider (MSP) environment is preferred