Systems Administrator

Job Summary

To support the organization's server and platform infrastructure, the full-time remote Systems Administrator will implement, administer, and provide ongoing support while serving as an escalation point for complex issues and guiding less experienced staff.

Key responsibilities

• Serve as a Tier 2/3 escalation point for server and infrastructure issues, collaborating with service desk and senior staff as needed
• Administer the Kiteworks platform, including secure transfer policy configuration and escalated end-user support
• Develop and maintain automation scripts to streamline system administration tasks and contribute to infrastructure build and transition efforts

Required qualifications

• Bachelor's degree in a related field or equivalent combination of education and experience
• 5+ years of relevant experience in Systems Administration or a related field
• Hands-on experience with AWS and Azure services, as well as Windows and various Linux operating systems
• Proficiency in PowerShell and Python for automation and orchestration tasks
• Experience administering Kiteworks, including user and policy configuration, upgrades, and troubleshooting