Systems Engineer
Job Summary
A company is looking for a Systems Engineer 1 to provide post-sales technical support for enterprise customers.
Key Responsibilities
- Act as Tier 1 Support Engineer for various vendor products
- Verify and duplicate customer issues in the Operations Center Lab
- Document solutions to known issues through knowledgebase documents
Required Qualifications
- Technology-related Bachelor's Degree or 5+ years of relevant technical work experience
- Familiarity with Systems Administration and Enterprise Architecture
- Experience in Compute, Database, and Storage
- Knowledge of Virtualization and Cloud Infrastructure-as-a-Service
- Exposure to Backup, Disaster Recovery, and Continuity of Operations
Complete Job Description
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