Systems Engineer II
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Job Summary
Providing Tier 2 support and engineering expertise for MAM and post-production platforms, the full-time Systems Engineer II will manage incident responses, collaborate on engineering projects, and ensure platform performance in a hybrid work environment based in London.
Key responsibilities
- Manage tickets escalated from Level 0 and Level 1 support teams and coordinate incident follow-ups
- Collaborate with the tier 3 engineering team to gather workflow requirements and produce relevant documentation
- Monitor and maintain the overall health and performance of post-production platforms while planning maintenance activities
Required qualifications
- Degree in Technology, Engineering, Broadcast, or a related field
- Minimum of 3 years of experience in Broadcast Technology in a support or engineering role
- Extensive technical background in broadcast systems, including IP video and audio formats
- Strong understanding of IT technologies, including network, virtualization, and cloud services
- Fluent written and spoken English; French language skills are desirable
Complete Job Description
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