Systems Reliability Engineer
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Job Summary
Driving reliability and performance improvements, the full-time Systems Reliability Engineer will enhance operational excellence across retail technology platforms while working remotely and collaborating with cross-functional teams.
Key responsibilities
- Lead operational activities including incident response, problem management, and change management
- Develop and implement automation, observability, and monitoring solutions to enhance operational efficiency
- Analyze service health and performance metrics to drive continuous improvement and operational resilience
Required qualifications
- 8+ years of experience in Site Reliability Engineering, application support, or related technology disciplines
- Hands-on experience with incident management and production support practices
- Experience with observability and monitoring platforms such as New Relic or similar technologies
- Proficiency in automation and scripting tools like Python, PowerShell, or CI/CD platforms
- Familiarity with retail platforms and enterprise-scale applications in complex environments
Complete Job Description
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