Tax Data Specialist

Job Summary

Maintaining and updating customer tax profiles, the full-time Tax Data Specialist will manage assigned cases and tasks, research payroll tax data concerns, and coordinate with internal teams to ensure accurate data and timely resolutions in a remote environment.

Key responsibilities

• Own and maintain assigned customer tax profiles, including various employer tax attributes
• Process timely tax profile updates and manage customer cases from intake through resolution
• Provide professional support for tax profile questions and research payroll tax data discrepancies

Required qualifications

• Associate degree or equivalent combination of education and relevant experience
• Working knowledge of U.S. federal, state, and local payroll tax concepts
• Proficiency with Microsoft Excel for data organization and analysis
• Demonstrated ability to manage multiple priorities and deadlines effectively
• Highly organized and detail-oriented with strong written and verbal communication skills