Tax Data Specialist

Job Summary

Maintaining and updating customer tax profiles, the full-time remote Tax Data Specialist will manage assigned cases, research payroll tax data concerns, and coordinate with internal teams to ensure accurate data and timely resolution.

Key responsibilities

• Own and maintain assigned customer tax profiles, including various employer tax attributes
• Process accurate and timely tax profile updates within approved systems and tools
• Manage assigned customer cases from intake through resolution, ensuring effective communication and follow-up

Required qualifications

• Associate degree or equivalent combination of education and relevant experience
• Working knowledge of U.S. federal, state, and local payroll tax concepts and multi-jurisdictional requirements
• Proficiency with Microsoft Excel for data organization and analysis
• Demonstrated ability to manage multiple priorities and deadlines while producing accurate work
• Highly organized and detail-oriented with excellent written and verbal communication skills