Team Lead - Customer Value Management
Job Summary
Leading a team of Customer Value Managers, the full-time remote Team Lead - Customer Value Management will ensure successful customer value realization and program success while managing customer relationships and driving operational excellence.
Key responsibilities
- Lead customer value metrics workshops and develop customer value roadmaps
- Conduct scheduled customer check-ins and drive periodic value reviews
- Manage team performance, set goals, and foster a collaborative team culture
Required qualifications
- Proven experience in team leadership or collaborative project management
- Strong expertise in P2P or S2C domains
- Background in customer/client success or sales management
- Experience managing client expectations and developing executive relationships
- Strong organizational and communication skills in English and German
Complete Job Description
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