Team Lead, Pre-Closing Operations
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Job Summary
Leading a team of Processing Specialists, the full-time Team Lead, Pre-Closing Operations will manage workflow, ensure quality oversight, and drive operational excellence in a remote environment while supporting construction lending and risk mitigation activities.
Key Responsibilities
- Lead, coach, and develop team members while conducting performance reviews and quality assessments
- Manage daily processing queues and team workloads to meet client deliverables and service level agreements
- Perform quality audits and ensure compliance with internal controls and regulatory requirements
Required Qualifications
- 3+ years of experience in mortgage operations, construction lending, or related financial services
- 1+ years of leadership experience in a production-driven environment
- Strong understanding of processing workflows and operational controls
- Advanced proficiency with Microsoft Excel and reporting tools
- Experience supervising teams and managing client service interactions
Complete Job Description
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