Technical Account Manager
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
Managing the customer experience for an assigned portfolio, the full-time Technical Account Manager will build relationships, coordinate inquiries, and educate customers on Mindbody software to enhance operational efficiency.
Key responsibilities
- Manage a designated portfolio of customers and support their long-term success through relationship building
- Serve as the primary point of contact for resolving inquiries and escalating issues as needed
- Apply advanced product knowledge to educate customers on features, services, and best practices
Required qualifications
- 3+ years of experience in technical account management, customer support, or client services
- Familiarity with Mindbody's core software products or similar platforms preferred
- Experience in learning complex software and improving customer workflows
- Ability to manage complex customer issues with professionalism and sound judgment
- Experience with basic SQL, API, or related technical support is preferred
Complete Job Description
The complete job description is available to premium members. Premium membership includes:
Full access to 39,620 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to premium members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
