Technical Account Manager
Job Summary
Supporting client relationships, the full-time TMS Technical Account Manager will manage onboarding, provide ongoing support, and ensure customer satisfaction in a remote capacity.
Key responsibilities
- Manage the onboarding process for new clients and ensure successful implementation of TMS solutions
- Provide ongoing technical support and guidance to clients, addressing any issues that arise
- Collaborate with sales and product teams to enhance customer experience and drive product usage
Required qualifications
- Bachelor's degree in a related field or equivalent experience
- Experience in technical account management or customer support roles
- Familiarity with transportation management systems or related software solutions
- Ability to work independently and manage multiple client accounts effectively
- Strong analytical skills to assess client needs and provide tailored solutions
Complete Job Description
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