Technical Account Manager
Job Summary
Owning the onboarding and implementation process, the full-time Technical Account Manager will manage API integrations, user training, and process evolution while working remotely to enhance customer experiences and streamline technical operations.
Key responsibilities
- Oversee end-to-end technical onboarding for new customers, including API integration and user training
- Collaborate with various departments to map and develop effective screening processes for clients
- Act as the primary technical escalation point for customers, resolving issues and supporting pre-sales activities
Required qualifications
- 6+ years in technical account management, implementation, or solutions engineering, preferably with API/integration experience
- Proficient in AI prompt engineering and process optimization techniques
- Experience with API testing tools, database management, and programming languages such as Python or JavaScript
- Strong ability to lead technical conversations and manage complex IT deployments in enterprise environments
- Familiarity with HR tech, background screening, or investigations is a plus
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,606 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
