Technical Account Manager
Job Summary
Owning the post-sale technical relationship, the full-time salaried Technical Account Manager will partner with strategic customers to drive product adoption, optimize platform use, and ensure successful outcomes through expert technical advisory and relationship management.
Key responsibilities
- Co-own success plans with Sales counterparts, tracking business outcomes and technical milestones for customer portfolios
- Serve as the senior technical advisor, optimizing platform utilization and providing best practices for data management and integration
- Manage technical relationships with customer architects and data leads, ensuring renewal readiness and addressing risks proactively
Required qualifications
- 7+ years in a senior post-sales technical role such as TAM, Solutions Architect, or Customer Success Engineer
- Strong technical expertise in master data management and data integration, with preferred experience in Semarchy products
- Proven architectural fluency in data modeling, integration patterns, and cloud deployment topologies
- Experience managing a portfolio of 5-10 strategic enterprise customers simultaneously
- Demonstrated ability to translate technical capabilities into business outcomes for both technical and business stakeholders
Complete Job Description
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