Technical Account Manager
Job Summary
Managing the technical relationship for a portfolio of complex enterprise clients, the full-time Technical Account Manager will serve as a trusted advisor, providing strategic recommendations and overseeing the execution of infrastructure needs while working remotely.
Key responsibilities:
- Own the technical relationship across a portfolio of enterprise clients, advising technical leaders and executive stakeholders
- Develop deep knowledge of client infrastructures and identify opportunities for strengthening relationships and addressing technical needs
- Lead proactive discussions on technical governance, risk management, and infrastructure lifecycle while coordinating with internal teams
Required qualifications:
- Extensive experience in infrastructure design, implementation, or technical advisory roles
- Proven ability to navigate complex enterprise environments and connect business objectives to technical solutions
- Strong credibility with engineers and executives, with the ability to translate technical topics into actionable insights
- Experience in managed services, cloud infrastructure, or related technology environments
- Technical certifications in relevant areas such as AWS, Azure, or VMware are preferred
Complete Job Description
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