Technical Account Manager
Job Summary
Driving customer adoption and satisfaction, the full-time remote Technical Account Manager will provide strategic and technical guidance to clients, ensuring effective use of the Wiz platform while managing a portfolio of up to 15 customers.
Key responsibilities
- Serve as a trusted technical advisor, guiding customers through deployment and operationalization of the Wiz platform
- Drive customer success by developing success plans and facilitating adoption across business units
- Advocate for customer needs within the organization, capturing feedback and collaborating with internal teams
Required qualifications
- 5-8+ years of experience in technical customer-facing roles related to cloud/cloud-security products
- B.S. in Computer Science, Engineering, or equivalent experience
- Strong understanding of cloud services and architecture, with familiarity in at least one cloud service provider (AWS/GCP/Azure/OCI)
- Proven track record of managing a book of business with enterprise clients and driving customer outcomes
- Familiarity with cloud-security best practices and container technologies (Docker, Kubernetes)
Complete Job Description
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