Technical Account Manager
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Job Summary
Working remotely in a full-time capacity, the Technical Account Manager will manage client technical challenges, promote the Sonar ecosystem, and ensure effective deployment and operation of Sonar products while collaborating closely with customer development teams.
Key responsibilities:
- Listen to and formalize customer technical pains, developing plans to address them
- Educate clients on the value of static code analysis and advocate for the Sonar methodology
- Conduct Quarterly Business Reviews and execute deployment audits to drive remediation plans
Required qualifications:
- At least 5 years of experience in software development or DevOps engineering
- Minimum 5 years in pre- or post-sales customer-facing roles
- Strong presentation skills and ability to formalize customer feedback
- Proven ability to work autonomously and collaboratively within a team
- Experience in educating clients on technical products and methodologies
Complete Job Description
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