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Technical Account Manager

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Location: Remote
Compensation: Salary
Reviewed: Mon, Nov 02, 2026
This job expires in: 28 days

Job Summary

Working remotely in a full-time capacity, the Technical Account Manager will provide adoption guidance and support for Red Hat OpenShift and Infrastructure solutions, proactively managing customer environments and advocating for their needs.

Key responsibilities
  • Conduct regular technical reviews of customer infrastructure to identify and mitigate potential risks
  • Deliver technical advice to optimize performance across Red Hat products and support complex technical challenges
  • Partner with internal teams to debug and resolve customer issues while managing case documentation
Required qualifications
  • 3+ years of Linux or UNIX system administration experience
  • Prior experience in a support, development, engineering, or quality assurance organization
  • Technical knowledge of the Linux kernel and file system
  • Ability to manage and grow enterprise customer relationships through proactive support
  • Hands-on experience with various hardware vendors

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