Technical Account Manager
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
To support a growing customer success team, the full-time remote Technical Account Manager will manage client relationships, promote the Sonar solution, and ensure customer satisfaction while addressing technical challenges and enhancing account maturity.
Key responsibilities
- Grow the usage of the Sonar solution within accounts and increase overall account maturity
- Actively listen to customers to identify technical pains and develop plans to overcome adoption inhibitors
- Conduct Quarterly Business Reviews and collaborate with sales representatives on account management plans
Required qualifications
- At least 5 years of experience in software development or DevOps engineering
- A minimum of 5 years in pre- or post-sales customer-facing activities
- Strong listening skills with the ability to formalize customer feedback
- Excellent presentation skills and proven ability to work collaboratively in a team
- Autonomy to manage activities and plans with limited supervision
Complete Job Description
The complete job description is available to premium members. Premium membership includes:
Full access to 39,386 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
The company description is available to premium members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
