Technical Account Manager
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Job Summary
Working remotely in a full-time capacity, the Technical Account Manager will grow the usage of the Sonar solution within accounts, increase overall account maturity, and establish Sonar as a trusted advisor while addressing technical challenges and promoting code quality improvements.
Key responsibilities
- Actively listen to and address account technical pains and adoption inhibitors
- Run Quarterly Business Reviews (QBR) and contribute to account management plans with sales representatives
- Educate developers and managers on the value of static code analysis and the Sonar ecosystem
Required qualifications
- At least 5 years of experience in software development or DevOps engineering
- Minimum 5 years of experience in pre- or post-sales customer-facing activities
- Proven ability to formalize and abstract customer feedback
- Excellent presentation skills and strong written communication abilities
- Autonomous with a proactive approach to running activities and plans
Complete Job Description
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