Technical Account Manager (Cloud)

Job Summary

Serving as the primary technology liaison, the full-time salaried Technical Account Manager (Cloud) will manage relationships with key business units, guiding technical decisions and ensuring alignment with business strategies in a remote environment.

Key Responsibilities

• Act as the primary technology liaison between Engineering pillars and assigned lines of business, ensuring effective communication and solution delivery
• Develop roadmaps and technology enablement strategies in partnership with CIO and business unit leadership to support business outcomes
• Monitor service performance and compliance, conducting regular health checks and reviews to identify optimization opportunities

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field (Master's preferred)
• 5+ years of experience in technical account management or enterprise IT consulting within the financial services industry
• Deep understanding of financial services and relevant lines of business
• Strong knowledge of enterprise IT architecture, cloud platforms, and cybersecurity practices
• Experience managing service-level agreements (SLAs) and vendor relationships